Policies
What we collect, why we collect it, and the choices you have.
We use cookies to improve your experience, analyse traffic, and personalise content. You can accept all, reject non-essential, or manage your preferences. Cookie policy
We collect the details we need to take an order and look after your account: your name, delivery and billing addresses, email address, phone number if you give one, and your order history.
If you sign up to the newsletter we keep your email address and nothing more.
We use your details to process orders, arrange delivery, handle returns and answer your questions. With your consent we also send letters from the studio about new colours and care notes.
We keep order records for six years, as UK tax law requires. Newsletter details are kept until you unsubscribe. You can ask us to delete account details we do not need to keep.
We never sell your data. We share it only with the couriers and payment providers that help us complete your order, and only what they need to do their part.
You can ask to see, correct or delete the information we hold about you at any time. You can also ask us to stop using it for marketing by unsubscribing from any letter.
We use a small number of cookies to remember your bag and understand how the site is used. You can manage these in Cookie preferences.
For anything to do with privacy, email hello@hushbedding.co.uk or write to Hush Home Ltd, 14 Weaver's Yard, Bristol BS2 0QT.
Last updated 1 October 2026